Early detection of delivery delays

How a predictive model over delivery, customer and production data identified which factors were actually causing late deliveries, and what targeted stock optimisation did about them.

Published results

27% fewer delays

Delivery delays down 27 percent after targeted stock optimisation.

Data already held

The model was built from the delivery and customer data the manufacturer already had, including production details and input material stock levels.

Stock, not schedule

The action taken on the insight was targeted stock optimisation.

The business challenge

The Germany based manufacturer with global reach was grappling with additional costs and customer dissatisfaction stemming from consistent delivery delays.

The solution

Using predictive analytics and the DetectX® Business Monitoring solution, Prospero were able to identify the relevant factors for delay in delivery on the basis of all the available delivery and customer data, for example production details and input material stock levels.

The results

The manufacturer was able to take direct action for improvement by acting on the insight the model provided, knowing which factors were most relevant in causing the delays. Targeted stock optimisation based on those insights resulted in a reduction of delivery delays by 27 percent. The manufacturer also reports cost savings and higher customer satisfaction.

Where to look next

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