Stay compliant. Detect and reduce fraud. Strengthen customer relationships. DetectX® is a scalable AI platform tailored to the unique challenges of the insurance sector, so that insurers can optimise policies, improve claims handling efficiency, reduce claim fraud risk and create value from customer insight.
Four pressures every insurer’s compliance team will recognise, and how DetectX® answers each one.
None of them is new, and none of them goes away.
A policy can run for decades. A policyholder who was clear at inception may be listed tomorrow, so the whole book has to be screened again every time a list changes.
When sanctions or PEP lists change, the whole book is screened again in batch, and every policyholder’s risk class is recalculated overnight.
Claims and surrender payments go to beneficiaries and third parties the insurer never onboarded, and every one has to be checked before the money leaves.
A beneficiary is screened as soon as they are named or changed, and the parties to every claims payment are checked before it is released. A hit is held for a decision.
Insurers carry the same screening duties as a bank, often with a smaller compliance team, and most alerts turn out to be false positives.
Matches are scored, so only real candidates become alerts. Evidence sits on the alert, and a cleared match is not raised again until the list entry changes.
Making the right call is not enough. The insurer has to show the supervisor what it saw, what it decided, who decided it and why.
Every step, comment and sign-off sits on the alert, every policyholder is rated every night, and reports are built from data already held.
Every insurance duty runs on the same platform.
Each has its own DetectX® solutions, and all of them share one policyholder record, one set of lists, one alert queue and one audit trail. Pick a duty to see what answers it.
Five duties should not mean five systems.
When screening policyholders, checking payees and scoring risk run in separate tools, each one keeps its own lists, its own queue and its own record. DetectX® runs them on one platform, so every alert lands in one queue and every decision in one audit trail.
Illustrative example. Which solutions an insurer runs is configured per institution.
Every line of business carries a different risk.
A life insurer, a claims-heavy non-life book and a reinsurer face the same rules but very different cases. Pick the one that sounds like yours and start from there.
Suggested starting points. Every DetectX® solution is available to every insurer. Examples use synthetic data.
Policies run for decades. Premiums can arrive in one sum, a policy can be surrendered early, and the beneficiary may change long after the policy was written. Knowing who the money will reach is the hard part.
Motor, property and liability portfolios hold many policies and few compliance staff. Claims are paid to policyholders, repairers and other third parties, often quickly.
Reinsurers and specialty insurers deal with ceding companies and brokers in many countries, and insure risks that move: ships, aircraft and cargo, sometimes near sanctioned waters.
Much of the business arrives through brokers, agents and distribution partners. Their conduct becomes your risk, and their customers become yours.
Insurers already running DetectX®.
Two decades at one insurer, and a direct line to a compliance team set up like yours.
Screening with DetectX® since 2007, and real-time transaction filtering since 2024.5,000 claims a day, each with several names, and no surrounding systems replaced.
Every DetectX® solution, on one platform.
Each brings its own job, and all of them share one queue, one set of lists and one audit trail. Pick one to see what it does.
What insurers usually ask before they choose DetectX®.
Yes. Data from policy systems, claims records and customer profiles is brought into one analysis layer, mapped as it is, so your core systems do not have to change. Generali Switzerland moved from batch screening to real-time integration without replacing the systems around it.
Yes. Pick the solution you need today, and add more without adding vendors: every solution shares the same queue, lists and audit trail.
Yes. A beneficiary is screened as soon as they are named or changed, against the same lists as the policyholder, and the parties to every claims or surrender payment are checked before it is released. A hit is held for a decision.
On premise or as a SaaS service run by Prospero. Generali Switzerland runs DetectX® as SaaS, and Helvetia moved from on-premise to Prospero’s SaaS services.
DetectX® was designed with stringent compliance and security standards at its core. From GDPR to anti-money-laundering directives, built-in controls simplify compliance and reduce the risk of costly fines or reputational damage: data privacy, transparency and the highest regulatory benchmarks are part of the product rather than an afterthought.
Name screening across onboarding, periodic re-checks and asset management, with 140 users in five countries on a single workflow.
Read the case studyWebinarDetectX® Innovation DayThree sessions on demand: the platform today, the roadmap and upcoming features, and getting more from the platform you already run.
Watch the sessionsSolutionTransaction FilteringThe parties to every claims and surrender payment checked before it is released, and a hit held for a decision.
Explore Transaction FilteringWhether you are developing better products, optimising claims handling, detecting money laundering and fraud, or strengthening customer relationships, DetectX® has the tools to help. Connect with us to see how it can transform your risk management and analytics capabilities.
